Terms & Policies

By accessing and using the website, you expressly agree to the following conditions.

Refund Policy

The Design It Refund Policy will be void if:

• You have chosen a special or a custom package.
• The primary design concept (for any service) has been approved.
• The logo has been finalized.
• The website has been designed, developed, and deployed live.
• You have demanded revisions.
• The cancellation has been made due to reasons non-related to the project.
• The company has not been contacted for more than 2 weeks.
• Company policies have been violated.
• Printed material has been delivered to the client.
• Another company or designer has been approached for the same project.
• The creative brief lacks required information.
• A complete design change has been demanded.
• The payment is for domain and hosting.
• The claim has crossed the given request-for-refund time span.
• The business is closing, changing name, or changing business direction.
• Reasons such as change of mind or disagreement with partners.

Once a client has accepted multiple sets of revisions (for any service), the client may be entitled to claim 50% of the refund after discussion with their Project Manager.

The refund approval will be at the discretion of The Design It management, and management’s decision on the matter will be final.

If a client subscribes to a service bundle and is dissatisfied with a particular service, the refund will only be applicable to that specific service and not the entire bundle.

Cancellations of orders prior to project initiation due to reasons unrelated to the design service itself will be subject to a 33% administrative cancellation fee.

Project Account De-Activation

• The company has not been contacted for more than 2 weeks or 10 working days straight.
• No reason has been provided prior to becoming unresponsive.
• No response is given while the dedicated manager follows up through calls and emails.

Intellectual Property Rights

The contents of this site, including brands, logos, drawings, data, product or company names, texts, images, and other materials are protected by intellectual property rights and belong to the operator or entitled third parties.

Limitation of Liability

The information on this website is of a general nature and is not adapted to personal or specific circumstances. Therefore, it should not be considered personal, professional, or legal advice.

The operator makes every effort to ensure that the information provided is complete, correct, accurate, and up to date. However, inaccuracies may still occur.

If inaccuracies are found or certain information becomes unavailable, the operator will make every effort to correct the issue promptly.

However, the operator cannot be held liable for direct or indirect damages resulting from the use of information on this site.

The content of the website, including links, may be modified, changed, or supplemented at any time without notice.

The operator gives no guarantees regarding the proper functioning of the website and cannot be held liable for temporary unavailability, malfunction, or any resulting damages.

The website may contain hyperlinks to third-party websites. These links do not imply endorsement of their content. The operator has no control over third-party websites and cannot be held responsible for their content or any damages resulting from their use.

Applicable Law & Competent Courts

Belgian law applies to this site. In the event of a dispute, only the courts of the judicial district in which the operator’s registered office is located shall have jurisdiction.

Revisions Policy

Before website deployment, ensure all envisioned features and requested changes have been communicated. Revisions will not be catered to after the website goes live.

If your website requires regular professional monitoring and updates, a maintenance package is recommended.